Refund policy

At Gothic King, we want you to be completely satisfied with your purchase. If for any reason you're not satisfied, we offer hassle-free returns and refunds.

Here are some details about our return and refund policy:

1. Return period: You may return your order within 30 days of receiving it for a refund or exchange.
2. Condition of products: The products must be in their original, unused condition, with all tags and packaging intact.
3. How to initiate a return: To initiate a return, please contact our customer service team with your order number and the reason for your return. We will provide you with instructions on how to return your products.
4. Refund: Once we receive your returned products and verify their condition, we will process your refund. Refunds will be issued to the original payment method used to make the purchase.

5. Exchanges: If you would like to exchange your product for a different item or size, please contact our customer service team for assistance. We will help you place a new order for the item you would like to receive in exchange and provide you with instructions on how to return the original product.

   Please note that shipping costs are non-refundable and the customer is responsible for return shipping costs, except in cases where we made an error with your order.

   If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us. We're here to help!