FAQ of Gothic King
What types of products do you sell?
We specialize in gothic-inspired jewelry and accessories, including necklaces, bracelets, earrings, rings, and more.
How do I place an order?
You can place an order on our website by adding products to your cart and checking out. You will be prompted to enter your shipping and payment information during the checkout process.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
How long will it take to receive my order?
We strive to ship out all orders within 7-10 business days of receiving them. Once your order has been shipped, shipping times vary depending on the shipping method and destination country. You will receive a shipping confirmation email with tracking information once your order has been shipped.
What if I'm not satisfied with my purchase?
We offer hassle-free returns and refunds within 30 days of receiving your order. Please see our return and refund policy for more information.
How can I contact customer service?
You can contact our customer service team by email at support@gothicking.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
Do you offer gift wrapping or gift cards?
We currently do not offer gift wrapping, but many of our products come with a gift box. We also offer gift cards that can be purchased on our website.
Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary depending on the destination country and shipping method chosen at checkout.
Do you have a physical store location?
No, we are an online store only.
What if I have a problem with my order?
If you have any problems with your order, please contact our customer service team and we will do our best to assist you.